FAQ

Location & Timing

Life Coaching, Mentoring, and Rites of Passage programs are offered at local parks and wilderness areas in Santa Cruz County, Monterey Bay, online, or by phone. If weather does not permit for outdoor sessions, we meet in your home or in Deanna's private movement studio. Sessions are 60-75min and may occur 1x per week or every two weeks.

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Billing

Payment can be made through Venmo, Zelle, check, or cash. Pricing depends on the program. For more information, please contact Deanna here.

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Cancellations: Life Coaching & Mentoring Sessions

Cancellations made more than 3 full days in advance will not be charged.
Cancellations made with fewer than 3 days’ notice will be charged the full session fee.

If you need to cancel due to illness, a make-up session may be scheduled within the following three weeks Cancellations due to illness made with fewer than 5hrs notice will not be eligible for a make-up session. Please note that regularly scheduled weekly sessions do not count as make-up sessions. Missing a session or arriving more than 20 minutes late will be considered a no-show and will be charged in full.

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Cancellations: Rites of Passage & Group Programs

All programs require a non-refundable security deposit for registration. Cancellations made before 3-weeks of program start date will not be charged tuition (excluding security deposit). Cancellations made 3 weeks before the program start date will be charged in full, unless a replacement can be found. Cancellations made on the program start date or after the program start date will also be charged in full.