FAQ

Covid

In effort to protect our community, we are offering all services outside, online, or indoors with masks.  We will respect your personal boundaries, so please let us know what works best for you!

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Location & Timing

Life Coaching, Mentoring, and Rites of Passage programs are offered at local parks and wilderness areas in Santa Cruz County, Monterey, online, or by phone. If weather does not permit for outdoor sessions, we offer coaching sessions at client’s homes or in coffee shops. Tutoring and Academic Coaching sessions are offered at student homes, libraries, coffee shops, local parks, or online (wherever is most convenient for the student). Sessions are typically 1-2 hours and may occur 1-3 days per week.

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Billing

We accept payment in advance, monthly, or at the time of each session. Payment can be made through Venmo, Zelle, check, or cash. Our pricing depends on the type of service that we offer. For more information, please contact Deanna through our contact form or by phone, 831-234-1874.

 

Scholarships

Scholarships are offered to those who apply with a strong desire and need for coaching, guidance, mentorship, and support. A scholarship essay interview is required. Please contact us for more information.

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Cancellations

For Academics, Life Coaching & Mentoring:

Cancellations made with more than 48-hours notice will not be charged. Fewer than 48-hours notice will result in full charge for the session. If you must cancel the session due to being sick, a make-up session can be scheduled for sometime during the month. Cancellations made with fewer than 5-hours notice due to sickness will be charged in full. If you miss a session or are more than 20min late, the session will count as a ”no show” and will be charged in full.

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For Rites of Passage & Backpacking Programs:

All programs require a non-refundable security deposit for registration. Cancellations made before 3-weeks of program start date will not be charged tuition (excluding security deposit). Cancellations made within 4-weeks of program start date will be charged 50% tuition. Cancellations made within 7-days of program start date, on the program start date, or after the program start date will be charged in full.

 

Students with Special Needs

We are experienced in working with students and clients who have executive functioning difficulties, ADHD, and Autism. We know that students with special needs have incredible gifts to share with the world, and we love to help them thrive.